Contact Us
Get in Touch
We'd love to hear from you! Whether you have a question about your order, need help choosing the right product for your pup, or just want to say hi — we're here.
Use the form below to send us a message, or reach us directly:
Email: contact@furpop.co
Response time: Within 24 hours (Mon-Fri)
What to Include in Your Message:
If you're contacting us about a specific order, please include:
- Your order number
- The email address used at checkout
- A clear description of your question or issue
- Photos or videos (if reporting a damaged or incorrect item)
This helps us help you faster!
Customer Support Hours: Monday-Friday, 9:00 AM - 6:00 PM EST